If you’re looking to make a claim for Life Insurance, Income Protection, Trauma cover or Total & Permanent Disablement (TPD), we’re pleased you’ve found us. At ICAA, we have the expertise, relationships and experience to get you the successful outcome you’re entitled to.
Did you know that approximately 92%* of Life Insurance and other personal insurance claims are paid? Let’s help you get there – no lawyers necessary.
Claiming what you’re entitled to shouldn’t come at an unfair cost. Because we don’t have the overheads of a law firm, our fees are fair. You can rest easy knowing that fees are paid only when your claim has been successful.
Our insurance claims advocates have direct experience liaising with the insurers and know exactly what’s involved in achieving a successful claim outcome. You’ll have a knowledgeable team on your side with ICAA.
Losing someone you love or dealing with something that affects your ability to make an income can be personally devastating. We understand what you’re going through and won’t treat you like you’re just another claim number.
You’ve got more important things to focus on than battling through red tape alone. Once you’ve provided us with the required details and documentation, we’ll get on with the business of lodging and managing your claim directly.
Insurance expert. Claims paperwork pro. Father. Husband. Consumer rights advocate.
What we doWhat you need is expert advice from someone who understands. ICAA helps you through the process with affordable, comprehensive support.
Request a callWe work closely with claims managers from all the major Australian insurance firms.
AMP Claims has enjoyed a long standing working relationship with ICAA. At all times ICAA has our mutual customers' best interests at heart and given their knowledge and experience with life and disability insurance, they understand what insurers require and why. This essentially leads to a fast, efficient and transparent assessment and ultimately a great customer experience.
Senior Claims Manager, AMP
We’ve seen customers completely at a loss with how to handle what’s involved in making their claim – understandably so. However, the ICAA team are incredibly patient and compassionate when working with a claimant and this helps all parties involved.
Business Development Manager, Suncorp Group
When it comes to personal insurance claims the thing that stands out the most about ICAA is the how far they are willing to go for their clients in managing the whole claim from start to finish with the upmost empathy and commitment to make the process stress-less one for their clients. I have known ICAA for the best of 20 plus years and in my dealings with them they always aspire to deliver the very best outcomes for their clients that has surpassed their clients’ expectations. The depth of knowledge and experience when they deal not only with ClearView but all insurers is demonstrated via the respect they enjoy as industry leaders in their field. It’s a real pleasure to deal with ICAA as their level of professionalism and attention to every detail is second to none. Keep up the outstanding work!
State Manager – Vic / Tas, ClearView
After my first contact with my financial advisor, the prompt response I received and the guidance I got ensured that my claim was expedited quickly and concisely. I would be delighted to recommend ICAA to anybody looking for advice and guidance in the insurance field.
Due to a mental illness, I needed to take a period of time off work. The support my employer and I received from Frank to work through the complexity of Income Protection Insurance was amazing. Not only did Frank help me receive a better outcome with the insurance than I expected, but he also helped in my recovery by his sincere and caring approach. Great work Frank.
I never realised the amount of work in making a claim, ICAA can navigate the claims process for you so I recommend ICAA to anyone who needs help with their personal insurance claim. You’ll get a team of advocates on your side and know that they’re invested in your success.
The information on this website, including references, where indicated, are taken from sources believed to be accurate and correct.The business owners and employees accept no liability for any person that relies upon the information contained herein. This website does not present itself as an adviser of personal insurance products or services. Persons wishing to purchase financial products should consult directly with an accredited adviser. No representation or warranty is made as to the accuracy, completeness or reliability of any estimates, opinions, conclusions or other information contained on this website. Information is intended to be of a general nature only and any advice has been prepared without taking into account any person's particular objectives, financial situation or needs. You should make your own enquiries, consider whether advice is appropriate for you and read the relevant documents and policies related to your insurance.
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